Windspeed Trading

Return policy: HOW TO RETURN AN ITEM Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase unless the item was purchased using a voucher. In a case of using a voucher, the effective return policy is according to the deal site policy. Refund will be issue by the company who issued the voucher. 1. Please email info@koolulu.com to request a return. 2. Include in your package a signed letter stating the reason for your return and the original receipt. All items must be shipped to the original shipper address which is mentioned on the Packing Slip. Return Exceptions Some items cannot be returned if they are opened. These include music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. Restocking Fee All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. Exchanges If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. Shipping Policy Turnaround All orders are shipped within 48 hours Monday - Friday 8am - 5pm. Orders by vouchers are shipped according to the deal statement and by the deal site policy. In case a customer provided us wrong shipping details and the package was returned to us, The customer will be charged again for shipping & Handling fees. Carriers We use the following carriers to deliver our orders: Canada Post USPS UPS FedEx DHL Order Tracking If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. Shipping Rates The r
Return time frame: 14-Days
Ships from: USA
Ships to:
87 Styles