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DS Secret was launched in Los Angeles, CA in 2013 with the sole purpose of bringing style, innovation and quality to top salons and homes all over the world. We primarily targeted the top salon and hair stylist professionals, but we have quickly become a brand popular with everyone because of our quality products. We push the boundaries and strive to bring you innovative, new and exciting beauty products. We have introduced a fantastic range of tools and hair extensions that we are proud to sell to you. Customers purchase DS Secret products because they want the very best hair styling tools and hair extensions available in the market today. We have incorporated the very highest specifications of components available including heating elements, hair dryer, digital controls, electronics, materials, components, design and packaging are all of the highest quality. We at DS Secret emphasize reliability and quality.
Return policy: Returns Policy Items purchased in other locations or website beside the www.DSsecret.com website, cannot be returned to our location and sender will not be issued a credit or refund, to return any items please return to the point of purchase- the place where you purchased your original product to make your return. Our return policy is good for 14 days. We can no longer offer you a refund after 14 days beyond the date of your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging containing all original product packaging and accessories. Shipping and handling charges are not refundable unless the return was a result of our error. If you’ve done all of this and you still have not received your refund yet, please contact us at info@DSsecret.com. Retain your tracking number as we will be unable to refund or replace your order without proof of delivery. Please allow 5-7 business days after your package has been delivered for return to be processed. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days. DS secret does not take any responsibility for replacing goods that have been delayed, lost or damaged in transit. Returns Process To return your product, send: 1. Your item in its original packaging and include all warranty cards, manuals and accessories and protective packaging. 2. The original or copy of your receipt or proof of purchase(including date and place of purchase). 3. Please fill out the RETURN FORM. 4. Send the package, with the completed returns form to: for Exchanges please send you product along with $29.99 for the shipping & handing by money order or personal check payable to DS Secret Inc. DS Secret Inc. 21781 Ventura Blvd #676 Los Angeles CA 91364 USA Exchanges We will accept merchandise for exchange
Return time frame: 14-Days
Ships from: USA
Ships to:
8 Styles